Pickup and delivery only work when instructions are captured cleanly. This page explains how we handle access notes, timing windows, and what customers should prepare before pickup.
Choose a date, preferred window, service type, and any address details such as apartment gate codes, building entry notes, or front-desk drop-off instructions.
Bag laundry securely. Separate any items you do not want washed together. Label specialty pieces or leave written notes in the order.
After processing, your order is folded, organized, and returned according to the agreed delivery plan.
Requested windows are based on route availability. Exact arrival minute is not guaranteed.